Document refund policy

Refund Policy

  • Once a document is downloaded from Aseret’s website, there will be no refund. We will be happy to review contents and value for individual Licensees prior to their purchase.  It is the purchaser’s (Licensee) responsibility to ensure that their corporation or internal systems allow the download, viewing and usability of the format for each document.
  • In the case of multiple downloads of the same document in a single transaction, it will be possible to request a refund for a maximum of 20% of the total. The refund will need to be discussed on the basis of reasons provided by the purchaser and their pertinence in the context of each purchase.